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home care industry alone grew from 39.4% in 2009 to 65.7% last year according to Home Care Pulse. Our clients are telling us that a newfound focus on caregivers’ quality of life has been the key to unlocking great care. And, as importantly, for agencies to retain them. Despite such efforts, turnover in the U.S.
Before evaluating Amazon’s position in home care, it makes sense to become familiar with how Amazon has disrupted other markets first. . Because the home care market might play out in a similar way. Let’s go back to 2009 and look at Quidsi, an online diaper company, and Amazon. I’ll try to make a long story short! .
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