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F rom 5th position in 2019 to taking the #1 spot in this year—lack of training has risen to the top of the list of caregiver complaints, according to the most recent HCP Benchmarking Report. Almost 70% of providers are currently using a professional training program—how does yours measure up?
And the other thing I would add is if you look at the number of board certified geriatricians, it’s grown as far back as I could see since 2019 where we were at 6670 and we’re now at 7413. And that’s what we don’t get until September when we do that survey. There just aren’t enough of them.
F rom 5th position in 2019, to 3rd in 2020, and now taking the #1 spot this year—lack of training has jumped to the top of the list of caregiver complaints in the last 3 years, according to the most recent HCP Benchmarking Report.
Amanda Sternklar ( 01:03 ): Since 2019, homo has achieved over 90% unit growth and expanded its footprint into more than 30 new states. Is this a, a safe home environment or this client to live in, you know, a thorough fall risk, but really a good look around the home and, you know, how can they do their ADLs? Are they safe?
And measuring these outcomes goes well beyond checking off an ADL list. Home care leaders know the impact companionship, maintaining independence, and engaging in hobbies have on clients. But how can you demonstrate this to payers? You need to measure and track your KPIs.
And measuring these outcomes goes well beyond checking off an ADL list. By focusing on improving the risk factors measured in Life Profile, Chandlers shares, “We’ve gone from 3 – 4 residents moving out each month in 2019, down to 1 – 2 in 2021.”. But how can you demonstrate this to payers? You need to measure and track your KPIs.
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