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We are very pleased with how technology in concert with caregiver judgment has positively impacted our patient care and engagement, as well as the ability to empower staff throughout the organization to work at the top of their skill set, Arnold told Hospice News in an email. ROI is huge when looking for long-term solutions.
These services have also been associated with reduced caregiver burden and better carecoordination, particularly for patients in rural, remote and underserved communities, according to the research. It enhances communication, reduces the financial burden of travel and increases patient and caregiver satisfaction.
These efforts come at a time when telehealth utilization is making waves in hospice staff and patient engagement, as well as operational efficiency and carecoordination. This telehealth utilization has been the most measurable way to see impacts on cost of care and allocation of staff resources, Hale indicated.
In turn, hospice providers should focus on staying ahead of care plan requirements and recognizing areas for improvement. How does IDT communication play a role in improving care plans? How important is education and training for family caregivers?
Congress currently is mulling a bill , the Preserving Telehealth, Hospital, and Ambulance Access Act, that proposes to extend the expiration of regulatory flexibilities tied to telehealth through 2026. Rural-based hospice providers have leveraged telehealth to improve access for patients while boosting caregiver support and resources.
The study points to the potential for telehealth utilization to improve carecoordination and quality for dying pediatric populations, researchers stated. Patients, caregivers and family members surveyed rated the telehealth hospice services as “highly satisfactory,” including those from bereavement staff members along with clinicians.
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