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How to leverage client surveys and feedback to market your agency and grow your home care business

AlayaCare

Marketing takes more than saying that your services are great; consumers need to hear it from people like them.  Create a plan to address actionable feedback.   COVID-19 has presented home care with a unique opportunity to work from home for some. They aren’t required to open a home care agency – but it shows that you care.

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How to leverage client surveys and feedback to market your agency and grow your home care business

AlayaCare

2021 Home Care Benchmarking Study , Vicki Hoak, the Executive Director of the Home Care Association of America said, “Consumer satisfaction surveys push agencies to provide better care and determine where they stand in relation to competitors and ultimately, become a better employer.” of your clients.?.

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Top 10 Complaints from Home Care Clients

Home Care Pulse

Complaint #1: Caregivers who are sent into their homes without adequate training. Share: We’re Home Care Pulse, a leading provider of experience management & surveys, caregiver/CNA training, and online reputation management. Learn More Complaint #6: When they don’t have scheduled care during the hours they need it most.

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The Benefits Of In-Home Care

Euro-American Connections & Homecare

Most older adults want to continue living in their own homes rather than move in with a relative or relocate to a senior living community. However, many people begin having trouble with everyday activities like shopping, cooking, housekeeping, and personal care as they grow older.

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Parkinson’s Support: In-home Care Insights and Strategies

Comfort Home Care

Comfort Home Care has been providing quality senior care in Rockville for nearly three decades. By applying these strategies, caregivers can navigate the challenges of Parkinson’s care with empathy and resilience, ensuring your senior feels supported along the way.

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How In-Home Care Helps Seniors Manage Their Stress

Comfort Home Care

Fortunately, in-home care can provide an effective solution that helps seniors manage their stress and enjoy a higher quality of life. If you or a loved one is feeling stressed or overwhelmed by the challenges of aging, consider the many benefits that in-home care can offer. What is In-Home Care?

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Understanding the Role of Home Health Aides in Senior Care

Comfort Home Care

Home health aides can be crucial in providing compassionate and professional care. In Rockville, Maryland, the home health agency, Comfort Home Care , is dedicated to offering support to seniors in the comfort of their own homes. Why Choose Comfort Home Care for In-Home Care in Rockville, MD?