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At AlayaCare we take a strategic approach to gathering and implementing customer feedback. The A.C.A.F. Customer Feedback Loop. Here’s how it works: We ask for your feedback. We categorize the feedback. We act on the feedback. We follow up with customers who shared feedback. Asking for Customer Feedback. There are typically three scenarios in which we ask AlayaCare customers for feedback: When we need to understand overall trends in customer satisfaction over time.
This week we are spotlighting one of our members and recipient of the ALCA Midwest Chapter Outstanding Member Award for 2020 – Ann Sutton Burke. Tell us about your current practice? The practice I manage is CareLink, Your Experts in Aging based in Cincinnati Ohio. It is part of a non-profit agency, Jewish Family Service … Continue reading ALCA Member Spotlight—Ann Burke, Cincinnati, Ohio → The post ALCA Member Spotlight—Ann Burke, Cincinnati, Ohio appeared first on Aging Life C
Imagine if, at this moment, you no longer had access to a vehicle nor the ability to use a ride … Taking the Wheel Read More ». The post Taking the Wheel appeared first on Sustainable Caregiving™.
by Chad D. Kollas MD, Terri A. Lewis PhD, Beverly Schechtman and Carrie Judy “I'm present. Uh … I do have a conflict. I receive funding to conduct reviews on opioids, and I'll be recusing myself after the um, director's, uh, um, um, uh… update.” - Dr. Roger Chou, Center for Disease Control and Prevention (CDC) National Center for Injury Prevention and Control (NCIPC) Board of Scientific Counselors (BSC) Meeting Friday, July 16, 2021.
Healthcare communication has evolved from handwritten notes and paper charts to digital tools like EHRs, telemedicine, and AI-powered platforms. This blog explores how these advancements improve patient outcomes, streamline care delivery, and enhance provider collaboration. Learn about the role of mobile health (mHealth) apps, secure messaging, and social media in bridging communication gaps.
The COVID-19 pandemic has resulted in profound changes within our healthcare system. Now more than ever, nurses are being challenged with a barrage of never-ending stressors: continued patient surges, new disease variants, high patient acuity, increased job demands, and continued staffing and PPE shortages. High levels of stress and burnout coupled with the unpredictable nature of the pandemic, have created an environment that is ripe for burnout, workplace bullying, and incivility.
Kindful Hospice has earned a spot in The Oklahoman’s Top Workplaces list for the second year in a row. The selection was based on employee feedback to a survey conducted by Energage measuring the following: Company leadership Career opportunities Compensation Benefits Work environment. A full list of Top Workplaces 2021 will be printed in a special edition of the Oklahoman Newspaper on Sunday, December 12 th.
At AlayaCare we take a strategic approach to gathering and implementing customer feedback. The A.C.A.F. Customer Feedback Loop. Here’s how it works: We ask for your feedback We categorize the feedback We act on the feedback We follow up with customers who shared feedback Asking for Customer Feedback There are typically three scenarios in which we ask AlayaCare customers for feedback: When we need to understand overall trends in customer satisfaction over time When we need to understand the custo
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Home Care & Hospice Network brings together the best content for professionals in the home care and hospice care industries from the widest variety of thought leaders.
At AlayaCare we take a strategic approach to gathering and implementing customer feedback. The A.C.A.F. Customer Feedback Loop. Here’s how it works: We ask for your feedback We categorize the feedback We act on the feedback We follow up with customers who shared feedback Asking for Customer Feedback There are typically three scenarios in which we ask AlayaCare customers for feedback: When we need to understand overall trends in customer satisfaction over time When we need to understand the custo
Helen is 93 years old and has lived at an assisted living community since she was 90. She has a one-room suite with her own bathroom. It is decorated with her favorite things and whatever furniture that would fit. She has one window that overlooks some trees and a strategically placed bird feeder. Tom is 84 … Continue reading Quality of Life – What Really Matters → The post Quality of Life – What Really Matters appeared first on Aging Life Care Association.
President Timothy L. Killeen. 364 Henry Admin. Bldg. 506 S. Wright St., MC-346. Urbana, IL 61801. Sept. 29, 2021. Dear President Killeen, Thank you so much for your commitment to delivering an excellent educational experience to the students at University of Illinois. I graduated from Illinois in 1985 with a degree in English, which formed the foundation for my 31-year career serving individuals who care for a family member.
It's no secret Nursing is a stressful and physically demanding career. H igh stress levels can affect your health and well-being. However, there are ways to manage your stress. Consider some of these techniques. Identify and keep track of specific stressors. It is important to determine what triggers are causing stress so you can take action. Try keeping a journal, or note times when you don't feel your best and jot down what might be contributing to that feeling.
Being a leader in healthcare is hard enough without worrying about your employees making it harder. Bullying, incivility, and inter-professional conflicts are consuming way too much of a leaders’ time – time better spent on more important work. To make matters worse, organizations don’t do a good job equipping their leaders with the skills and tools they need to address disruptive behaviors so that they know how to cultivate a positive and professional work culture.
Let's discuss the trusty pager—an old favorite that’s losing its shine in hospitals and clinics. While once a staple in hospitals and clinics, pagers now present significant limitations that hinder rather than facilitate communication among healthcare professionals. Healthcare professionals are constantly on the move, and they need communication tools that can keep up with their fast-paced lives.
We are almost 2 years familiar with COVID, and the amazing hospital nurse is overworked and extremely burnt out! Luckily, they’re realizing the astounding number of other nursing specialties at their disposal. And fortunately for our country’s robust, overflowing, and exponentially growing chronically ill population of citizens who require a nurse to liaison between them and their primary care providers, one of the hospital nurses’ first choices for a renewed life in nursing ha
With dozens of home health care franchises in operation today, owners must attract and retain good quality franchisees who will help the business flourish in a competitive market that’s only expected to grow. In fact, over the past five years , in-home senior care franchises grew at an average rate of nine percent annually. And with more than 20 percent of U.S. residents projected to be 65 and over in the next ten years, it’s good news for the home care franchise industry.
Older Adults Admit High Anxiety and Fear About New Technology: Candoo Tech Surveys Shows 53% of Seniors Say Learning a New Device is More Stressful Than Going to the Dentist The results of a recent survey of technology-enabled older adults show that for 53% of them, learning new tech devices such as a computer or … Continue reading Older Adults Admit New Technology is More Stressful Than Going to the Dentist → The post Older Adults Admit New Technology is More Stressful Than Going to
Governor J.B. Pritzker. Lieutenant Governor Juliana Stratton. Office of the Governor. 207 State House. Springfield, IL 62706. Sept. 28, 2021. Dear Governor Pritzker and Lieutenant Governor Stratton, Thank you both so much for all your hard to keep us safe and well in Illinois. I’m reaching out because you both are innovative, caring leaders in Illinois and in our nation.
Want to learn how to retain your caregivers & improve caregiver retention X3? The home care industry is experiencing turnover rates of over 80%. How are you ensuring your agency is retaining caregivers? This FREE eBook from Smartcare Software is packed with industry secrets needed to keep your caregivers happy, engaged, and retained, unlocking the full potential of your agency.
No. This is actually quite common among those who are actively dying. Seeing dead loved ones or other unseen beings in the room oftentimes has a calming effect on the dying person in my experience. Generally, the dying person makes comment on seeing someone not for validation, but rather to inform. I once walked into a patient’s room late one evening as he sat in bed staring out at a darkened window lost in thought.
When you create a will, you outline your wishes for the division of your property after your death. You can also name a guardian for any of your minor children. Although creating a will is an important step, many people do not have one of these documents. In fact, recent studies have shown that only… The post WHEN SHOULD YOU UPDATE YOUR WILL? appeared first on Elder Care Directory - ElderCareMatters.com.
Right now, we live in difficult times. As more and more Oklahomans succumb to COVID-19, those of us that remain are left with many questions. One of these is “How do we honor those that have passed? And more importantly, how do we honor them safely?”. Thankfully, we also live in an era where technology enables us. True, Zoom meetings and virtual scrapbooks are no match for gatherings of friends and loved ones.
With dozens of home health care franchises in operation today, owners must attract and retain good quality franchisees who will help the business flourish in a competitive market that’s only expected to grow. In fact, over the past five years , in-home senior care franchises grew at an average rate of nine percent annually. And with more than 20 percent of U.S. residents projected to be 65 and over in the next ten years, it’s good news for the home care franchise industry.
Remote patient monitoring (RPM) is transforming healthcare by enabling providers to track patient health outside traditional clinical settings. This blog explores the role of technology in RPM, including wearable devices, mobile apps, and connected medical tools that collect and share real-time data. Discover how RPM expands care access, improves outcomes, enhances patient engagement, and reduces costs by shifting from reactive to proactive care.
As we age, our balance starts to falter and it is important to prevent falls as much as possible. So, we thought we would share some fall prevention tips for you or your aging loved ones. Here is a list of 10 things you can do to help prevent a fall that could lead to more serious injuries. Install handrails and grab bars along staircases, hallways, and in bathrooms.
September is World Alzheimer’s Month, and World Alzheimer’s Day occurs annually on September 21, making this the ideal time to have a conversation with loved ones about the disease. If a family member has been diagnosed with Alzheimer’s disease or you have a family history of this form of dementia, you might have concerns [.].
Personal caregivers come to your own home to provide services rather than you going to them. This gives peace of mind to you and your family knowing that your senior is safe at home being taken care of. In-home caregivers can be any of the following: Registered Nurses Physical Therapists Occupational Therapists Certified Nurse Assistants Licensed Practical Nurses Speech Therapists Companions Home Health Caregivers Personal Care Caregivers.
The person with Alzheimer’s disease or other type of dementia exhibits characteristic behaviors that are very problematic to the caregiver. If not dealt with properly, these behaviors will get in the. The post Managing tough behaviors in dementia first appeared on Bayshore Home Care.
Download our 30-minute webinar where we delve into real-life examples of HIPAA violations and preventative measures every organization should know! You will learn: The critical factors that lead to HIPAA violations and how to identify them. Three compelling real-life cases of organizations that faced severe HIPAA penalties. Proven strategies to safeguard YOUR organization against HIPAA violations.
Guest Writer: Rhonda Underhill. Military veterans made an honorable choice when they joined the service, and sometimes readjusting to civilian life after serving can be difficult. Whether you have a veteran close to you or want to honor veterans in your community, there are plenty of ways to help someone who needs it. From small but impactful gestures like assisting them in reconnecting with loved ones to bigger ones like helping them find a home, The Chaplain’s Report shares six valuable
Trained in public health, Ms. Lund Person was involved in the development of hospice in its early years and worked on the passage of the Medicare Hospice Benefit. She is the Vice President of Regulator and Compliance for NHPCO. Trained in public health, Ms. Lund Person was involved in the development of hospice in its early years and worked on the passage of the Medicare Hospice Benefit.
Social media marketing offers home care agencies numerous benefits. Businesses can reach online users in new and innovative ways, and they have the ability to test ads, track data, and refine their marketing efforts for better results and for a lower cost than running Google ads. However, when agencies advertise on Facebook, there is one tool that is often overlooked.
In this episode of Living With Hospice, Mitch makes good on a promise made during the first episode to answer questions that readers have submitted over time. In this episode, we discuss active dying, telling our loved ones that we are out of treatment options, accepting the choice when someone chooses Hospice over curative care and finally, we get an update on Mitch's animal co-hosts. " By the way, did you know we have listeners on every continent in the world with exception to Antarctica?
Explore essential topics in this ebook, including what constitutes PHI and how to identify it using 18 indicators. Gain insights into the importance of safeguarding PHI to protect patient privacy and learn about the severe consequences of HIPAA violations. Discover practical strategies for securely exchanging PHI within your healthcare organization, including assessing risks and implementing effective safeguards.
Strategic Restructuring for the Future: Exploring How Hospices Are Using Joint Ventures, Mergers and Acquisitions, and Service Diversification to Transform Change, transformation, disruption: whatever you want to call it, it’s happening in the hospice industry over the next 5 years. It is unquestionable that the carve-in to Medicare Advantage, the rise of value-based care and steady market consolidation is changing the playing field.
Whether you are looking for employment in the health and care field, or you are looking for someone to provide live-in care to one of your relatives, it's important to know what kind of requirements there are and what qualifications a person needs to have to become a live-in carer. We're here to help. Call … Continue reading "What Qualifications And Training Do I Need To Be A Live-In Carer?".
From time to time I’ve been asked “so how do I become a Chaplain?” While I usually answer with a laundry list of things to do to prepare, train and ultimately become certified, the real answer is – it depends. It depends not only on what you do to prepare to be a chaplain but also on what employers expect from a Chaplain. And sometimes these two areas are quite different from each other.
Trained as physician, Dr. Lynn was an early hospice physician geriatrician and long term care physician. She developed the and ran the SUPPORT study. She has served at CMS, IHI, and the Washington Department of Health to improve the quality of health care and care to elders. Trained as physician, Dr. Lynn was an early hospice physician geriatrician and long term care physician.
Explore the risks posed by non-compliant consumer apps like Instagram and WhatsApp in healthcare settings. Learn about potential HIPAA penalties and use a self-evaluation flowchart to determine your organization's need for HIPAA-compliant messaging. Discover straightforward steps to implement secure communication solutions efficiently, ensuring compliance and protecting patient data effectively.
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