AlayaCare’s approach to customer feedback
AlayaCare
SEPTEMBER 29, 2021
At AlayaCare we take a strategic approach to gathering and implementing customer feedback. The A.C.A.F. Customer Feedback Loop. Here’s how it works: We ask for your feedback We categorize the feedback We act on the feedback We follow up with customers who shared feedback Asking for Customer Feedback There are typically three scenarios in which we ask AlayaCare customers for feedback: When we need to understand overall trends in customer satisfaction over time When we need to understand the custo
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