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This according to Yelena Zatulovsky, vice-president of patient experience for AccentCare, who met with Hospice News at the HomeCare 100 Conference in Scottsdale, Arizona. The company operates more than 250 locations in 31 states and the District of Columbia, caring for roughly 200,000 patients and families annually.
Are they open to hospice care? Do they have a living will or an advance healthcare directive in place? Understanding these wishes now prevents confusion later and allows you to advocate for their care with confidence. Ask about their preferences for medical treatment in case of serious illness or injury.
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